cookie policy

What these technologies are

Version 2026-10 · Effective [CONFIRM: date]

This policy explains how Platnova Technologies Limited uses cookies and similar technologies on our websites, and the software development kits ("SDKs") in our mobile app. It sits alongside ourPrivacy Policy.

  1. 1. What these technologies are

    1. Cookies are small text files a website stores in your browser.

    2. Local storage does a similar job.

    3. SDKs are pieces of code from other providers that we include in our app.

    All of them can store or read information on your device.

  2. 2. What we use and why
    3. CategoryWhat it doesExamplesCan you refuse it?
    Strictly necessaryKeeps you signed in, remembers security choices, protects forms from bots and keeps the service secureSession and security cookies on app.platnova.com; Cloudflare security and Turnstile bot protectionNo. The service cannot work without them.
    PreferencesRemembers settings you choose, such as themeLocal settings in the app and websiteYes, but some settings won't be remembered
    AnalyticsShows us how the site and app are used, so we can find and fix problemsGoogle Tag Manager and the analytics tags it loads on platnova.com; Amplitude and Google Firebase Analytics in the app; Firebase Crashlytics crash reportsYes, see section 3
    MarketingMeasures campaigns and shows relevant offersOnly where you have opted in to marketingYes. Off unless you opt in.

    [CONFIRM: before publication, list the specific tags configured in Google Tag Manager container GTM-TWKGLJ4T, and whether any advertising tags are loaded. Advertising tags require consent before they run.]

  3. 3. Your choices

    1. On our websites: you can block or delete cookies in your browser settings. Blocking strictly necessary cookies will stop sign-in and other core features working. [CONFIRM: once a consent banner is added, describe how to change choices through it.]

    2. In the app: turn off Settings → Legal → Share usage analytics to stop analytics events being sent from your device. Crash reports may still be sent so we can keep the app stable. [CONFIRM: whether Crashlytics follows the same toggle.] You can also limit tracking through your device settings.

    3. Marketing: off unless you opt in under Settings → Legal → Marketing messages.

  4. 4. How long they last

    1. Session cookies are deleted when you close your browser.

    2. Persistent cookies last until they expire or you delete them. We set expiry periods no longer than needed for their purpose.

    3. App SDK data stays on your device until you clear the app's data or uninstall it.

  5. 5. Changes

    6. If we add a new category of technology, or a new provider in the analytics or marketing categories, we will update this policy and its version date. Where your consent is needed, we will ask for it first.

  6. 6. Contact

    7. Questions: [email protected]